For being genuine with you, at this stage, I feel the best Resolution could be for Empire-Today to return to our property, take out all the carpet and pads that you have set up. My factors are this:
We sincerely regret to listen to regarding your working experience and realize that your buy was cancelled per your ask for. In case you continue on to own concerns and/or considerations you should Call us at customersupport at empire-today.com.
As of eleven:30am aug 21, 2017. I sit listed here waiting as I used to be promised a simply call in 30min. Not a soul has referred to as. Not one person has showed up for my set up. I’m now calling in and getting resolution. I had been promised an install
We'd like it being put in by December 16th and also have gotten no person to speak to us, response our phone phone calls, or phone us back. I've tried just about every other possible way to create this installation occur.
So soon after currently being so upset I phone the customer service and spoke with Yet another manager. This manager, he set my appointment for the next day as a precedence and I never ever received a call. So I known as them And that i receive the phrase .. Im sorry but we won't be out to perform your carpet today (For the reason that) we don’t have more than enough installers in your town .
COLUMBUS, OHIO -- Did not clearly show up for their the initial profits appt. Ought to have been sufficient ideal there. Salesperson seemingly did the purchase wrong. Once they confirmed up for really hard ground put in, installer looked and didn't have all item necessary for installation. Came out One more working day with identical volume of merchandise Though they verified the extra parts experienced arrived in warehouse. Arrived out A different day with the proper product or service but ran from flooring. Experienced to return out An additional working day to finish. Distinctive working day, carpeting in three areas, a single "didn't come in" and they'd to return out One more working day to finish that. So this installation took 5 More times to finish.
I happen to be fighting for two weeks to obtain somebody out to fix just a number of boards that popped up after A significant hardwood ground installation.
we recognize the inconvenience this has prompted. Be sure to Get in touch with us at firstname.lastname@example.org with both your worries and account facts, so we will follow up along with you, thank you. Useful?YesNo
We acquire issues which include this a single pretty critically and sincerely regret the inconvenience. We’ll be in connection with you shortly to continue working over a resolution.
We’re sorry to hear that the concerns have not been dealt with. Your may possibly deliver your concerns and see of Proper to Cancel to customersupport@ empire-today.com for additional aid.
m. – twelve:00am if this isn’t ok he can return on 9/five/2018. I’m upset Using the Salesperson Danny Gomez since he lied about when workers would start off and end the job. I feel this company breached the contract by not being able to comprehensive do the job when they said they'd. When l contacted the Salesperson Danny Gomez he was reluctant to offer me professionals names and phone number so l could create a criticism. I've attempted to get in touch with customer service and was informed the corporate would Make contact with me in 24 hours remaining I have not listened to something l tried using to achieve out into the Salesperson but l understand he lied and may say everything to acquire a sale and that is unfortunate. If l don’t get yourself a reaction from the supervisor to test to obtain this settled l will get a lawyer to dispute this agreement for perform which was performed!
In actual fact I mentioned this enterprise to people in line at Meijer’s and they understood about empire and wouldn't make use of them for very little. They have had friends and family who experienced knowledgeable related issues with empire. I see that the organization responds to these quickly, Yeah Suitable, this is actually a corporation who don’t care about customer pleasure or service.
After all, I invest my workdays inside of a plush office without having guide responsibilities and these fellas expend their time working day in and day trip... pounding, lifting, going heavy household furniture, and so on. Currently being greeted with hostility appropriate out from the gate wouldn't inspire me to try and do the most effective job I could do.
We have now still left numerous messages but she does not return calls how much does empire carpet cost so subsequent stage Lawful if they do not replace ground and put in toilet CORRECTLY.